Privacy Policy.

Last updated · October 2026

1. Scope of this Policy

This Privacy Policy applies to personal information collected through our website at www.msgservic.shop (the "Site"), through email, telephone and other communications with our company, and in the course of providing charter transportation services (the "Services"). It does not govern third-party websites or services linked from the Site, which are subject to their own privacy policies.

By using the Site or communicating with us, you acknowledge that you have read and understood this Policy. If you do not agree with it, please do not use the Site or submit personal information to us.

2. Information We Collect

2.1 Information you provide to us

• Inquiry and booking data. When you request a charter, email us or call us, we collect your name, organization, email address, telephone number and the contents of your request, including dates, headcounts, pickup points and trip details.
• Trip documentation. To perform the Services, we create itineraries, passenger manifests where required, dispatch records and trip logs — records of the booking contact, the group, the route and the service performed.
• Billing and payment data. Contract and invoicing details necessary to bill and settle charters.

2.2 Information collected automatically

• Technical log data. When you visit the Site, our hosting provider may automatically record standard technical information such as IP address, browser and device type, referring page, pages viewed and access timestamps.
• Cookies. The Site is a static website and does not set tracking or advertising cookies. Our hosting provider (Firebase Hosting, operated by Google) processes technical data as described in Section 5.

2.3 Information we do not seek

We do not knowingly collect sensitive personal information through the Site and we do not engage in behavioral advertising or cross-site tracking. Passenger information collected for manifests is limited to what's needed for safe, legal transport.

3. How We Use Information

We use collected information to:

• Check availability, prepare quotes and process charter bookings;
• Build itineraries, staff drivers and dispatch vehicles;
• Maintain trip logs, manifests and dispatch records;
• Issue invoices, receive payments and maintain business records;
• Communicate about bookings, scheduling and trip status;
• Operate, maintain and secure the Site;
• Meet DOT, tax, insurance and regulatory obligations;
• Establish, exercise or defend legal claims.

We do not use personal information for automated decision-making or profiling, and we never sell personal information.

4. Legal Bases for Processing

Where applicable law requires a stated legal basis, we process personal information on the following grounds:

• Contract. Processing needed to quote, enter into a charter agreement or perform transport under a contract with you.
• Legitimate interests. Operating our transportation business, documenting trips and securing our systems, where not overridden by your rights.
• Legal obligation. Recordkeeping and disclosure required under motor-carrier, tax, insurance and other applicable law.
• Consent. Where processing relies on consent, you may withdraw it at any time by contacting us.

5. How We Share Information

We do not sell, rent or trade personal information. Disclosure occurs only in these limited cases:

• Service providers. The Site is hosted on Firebase Hosting (Google LLC); email and business systems are handled by providers acting on our behalf under their own terms and safeguards.
• Drivers and subcontractors. The driver assigned to your trip receives the itinerary and contact information needed to perform the service.
• Insurers and regulators. Motor-carrier regulators, insurers and permitting authorities may receive records as required for compliance and claims.
• Legal requirements. We may disclose information where required by law, regulation, legal process or governmental request, or to protect the rights, property or safety of MSG SERVICES AND BUSINESS, LLC, our passengers or others.
• Business transfers. In a merger, acquisition or asset sale, information may transfer as part of the transaction, subject to this Policy.

6. Data Retention

Personal information is kept only as long as needed for the purposes in this Policy. Inquiries that do not lead to a booking are generally retained for up to twenty-four months. Charter agreements, itineraries, manifests and dispatch records are retained for the period required by motor-carrier, tax and liability law — typically six years or longer. Information no longer needed is deleted or anonymized.

7. Data Security

We maintain reasonable administrative, technical and physical safeguards, including encrypted transport (HTTPS) on the Site, access controls on booking and trip records, and limiting file access to dispatch staff who need it. No transmission or storage method is fully secure; if we become aware of a breach affecting your personal information, we will notify you and regulators as required by law.

8. Your Rights and Choices

Depending on your state of residence, you may have some or all of the following rights:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request correction of inaccurate or incomplete data.
• Deletion. Request deletion, subject to legal and record-retention requirements.
• Restriction & objection. Request limits on, or object to, certain processing.
• Portability. Receive your data in a structured, commonly used format.
• Non-discrimination. Exercise your rights without discriminatory treatment.

Residents of states with comprehensive privacy laws — including Utah, California, Virginia, Colorado and Connecticut — may exercise these rights by writing to liu.mingyue@msgservic.shop. We do not sell personal information or share it for cross-context behavioral advertising, so there is no sale or sharing to opt out of. We verify requests and respond within the legally required period.

9. Children's Privacy

The Site is intended for businesses and adults. School and institutional charters are booked by adult organizers; we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us information, contact us and we will delete it.

10. International Visitors

We are located in the United States and process information in the United States. If you access the Site or contact us from abroad, you understand your information will be transferred to and processed in the United States, whose data protection laws may differ from yours.

11. Third-Party Links

The Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to this Policy

We may update this Policy to reflect changes in our practices, the Site or applicable law. The "Last updated" date above shows the current version. Material changes are posted here; continued use of the Site after a change constitutes acceptance.

13. Contact Us

Questions, requests or complaints about this Policy or our data handling may be directed to:

MSG SERVICES AND BUSINESS, LLC
14454 S Quiet Shade Dr
Herriman, UT 84096, United States
Email: liu.mingyue@msgservic.shop
Telephone: +1 309 474 4380